Burst pipe.
Midnight.
Who picks up?

Emergency plumbing calls don't wait for business hours.
The first plumber who answers gets the $2,000 job. Everyone else gets nothing.

The plumbing response gap.

Your plumbers are under a house. Hands dirty. Can't answer.

Your office closes at 5 PM. The emergencies don't.

Answering services take messages. Messages don't book jobs.

The plumber who responds in seconds wins the call. The one who calls back in an hour loses it.

Every missed call
is a $500-$5,000 job
gone to your competitor.

Emergency plumbing jobs average $500-$2,000. Repiping or water heater installs: $3,000-$5,000. Miss 5 emergency calls per week and you're losing $10,000+ monthly.

The homeowner with a flooded basement isn't leaving a voicemail and waiting. They're calling the next plumber on Google. Right now.

What Velocity does for plumbing.

Instant emergency response. Every call answered in seconds. Problem type and address captured.

On-call routing. Hot leads go directly to the plumber on duty.

Estimate follow-up. Quotes that didn't close get re-engaged automatically.

24/7 coverage. Pipes burst at 3 AM. Velocity is answering at 3 AM.

Plumbing
First Response

In emergency plumbing, the first responder wins. Velocity makes sure that's you.

Lead recovery vs lead generation

You don't need more Google Ads.
You need to answer the calls those ads are already generating.
Velocity recovers the revenue your voicemail is eating.

FAQ

Why do plumbing companies lose emergency calls?

Plumbers are on jobs with their hands full. After-hours calls go to voicemail. The homeowner calls someone else.

What does Velocity do when someone calls with an emergency?

Velocity answers instantly, captures the problem type and address, and routes the lead to your on-call plumber.

Does this handle non-emergency leads too?

Yes. Bathroom remodels, water heater replacements, and routine service requests all get the same instant response.

How does routing work?

You define the rules. Route by service area, job type, time of day, or crew availability.

Can Velocity follow up on estimates that didn't close?

Yes. Velocity automatically re-engages leads who received estimates but never booked.

What does it cost?

Contact us for plumbing-specific pricing. Most companies see ROI from the first recovered emergency call.

Stop losing emergency calls.